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Art is a hands-on-eyes-on endeavor for both the artist and
the observer. Making a piece is only part of the process; having someone truly
appreciate the work helps bring it together. We are happy to sell our work, and will
try to
make it as easy as possible to order. Ideally all transactions would be done in person,
but given the reality of our wide ranging world, we will do the best we can long
distance. If you live within driving distance we can often arrange a convenient
meeting spot for personal delivery.
Though we strive to keep our
website up-to-date there may be a delay between the time a piece is sold
and updating the pages. Please call, email, or write us for availability or
with any questions you may have. All work is 100%
guaranteed. If you are not satisfied with a
piece when you receive it, you can return it to us in original condition, packed
carefully as it was shipped to you, via insured UPS or FedEx or Priority Mail within seven days for a full refund
of the purchase price of the item.
Delivery Time: Orders are
shipped via UPS or Priority Mail.
Artwork will be shipped when payment has
cleared (usually ten business days if by check, one to three days if with credit
card). Pieces that are currently on exhibit in a
show will be shipped when the show has ended (that would be noted on the website
by the piece). Delivery time varies depending on where you
are located (we are in the Upper Midwest). We will send you
the UPS or USPS tracking number so you can track the shipment.
Shipping charges: Shipping charge is the
actual cost to ship, which varies depending on where you are located and the
item being shipped. We will let you know the cost when you contact us and before
you pay. Generally, shipping outside of the continental USA is prohibitively
expensive.
GIFTS and GIFT
CERTIFICATES: Please let
us know if the item you are purchasing is a gift so we can handle it
appropriately (we will send the invoice to you and not include it in the
package). Custom, hand painted Gift
Certificates are available for any amount and can be used for artwork and/or books.
Click HERE
to see samples of the certificates.
When you order a
Gift Certificate, please include the name of the person(s) the Gift Certificate
should be made out to, the amount, and where it is to be sent. If you would like
us to send it directly to the recipient, please indicate who we should say it is
from and any special message you would like included. You may choose from the
hand painted designs pictured on the Gift Certificate page or we will pick one
for you.
You can order Gift
Certificates by mail or contact us for instructions on how to order
online using your credit card or PayPal account.
Damage
in Shipment: Though we've never had a piece damaged in shipment, it can
happen. Be sure to fully inspect your package when it is delivered. Any external
evidence of loss or damage must be noted on the paper which you sign on receipt.
If not noted, claims may be denied by the carrier. If you find damage within
when you open the box be sure to report the damage and file a claim immediately
(the same day) with the carrier (UPS or FedEx or USPS). Then
contact us so we can help you decide what can be done with the damaged artwork.
Hopefully this is something none of us will ever have to deal with.
Who is ManyTracks? It's the two of us, Steve Schmeck and Sue Robishaw.
We have been
(and continue to be!) having a good time living the green/sustainable/'simple'
life on our homestead in Michigan's
Upper Peninsula for about forty years. We began hand carving
wooden spoons our first winter here in 1978 and haven't stopped yet, though our individual art has taken many different directions in
the years since in addition to the handcarved spoons. The "Art Gallery"
is simply the online representation of our individual artwork and is not a
brick-and-mortar store.
HOWEVER, some of our artwork is
available at the Lake Effect Art Gallery in Manistique, part of the
non-profit Lake Effect Community Arts. It's a great local Gallery so if you are
in the area be sure and stop in and check it out. More info at:
www.lakeeffectarts.org/
Questions: If
you have any questions or problems ordering, call us at 1-906-644-2598
[eastern time between 9:00 am and 7:00 pm], or email
sue@manytracks.com, or write us
a note. We'll do our best to get
back to you in a timely manner.
Thank you for your interest in our work!
Sue and Steve
Updated
02/15/2022
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